Last Updated: 5 July 2026
Welcome to VKAY. By accessing or using our website, application, or services, you agree to comply with the following Terms & Conditions. If you do not agree with these terms, please do not use our services.
1. Eligibility
You must be at least 18 years of age or legally authorized to use our services.
Some services require successful KYC verification before access is granted.
2. Account Responsibility
You are responsible for:
Maintaining the confidentiality of your account credentials.
All activities performed using your account.
Providing accurate and up-to-date information.
VKAY is not responsible for any loss resulting from unauthorized access caused by your negligence.
3. KYC Verification
VKAY may require government-issued identification to verify user identity.
Submitting fake, altered, or unauthorized documents may result in:
Account suspension
Permanent account termination
Cancellation of pending services without refund where permitted by law
4. Lawful Use Only
You agree to use VKAY services only for lawful purposes.
You must obtain the device owner's authorization before requesting any service.
VKAY does not support or encourage any illegal activity.
5. Service Availability
Some services depend on third-party providers, APIs, or remote servers.
Delivery times are estimates only and may vary due to technical issues, maintenance, or external factors beyond our control.
6. Payments
All prices are displayed before purchase.
By making a payment, you agree to the pricing and applicable service conditions.
7. Refund Policy
Please refer to our separate Refund Policy.
Unless otherwise stated, successfully delivered digital services are non-refundable.
8. Wallet Terms
Wallet balance is intended only for purchasing eligible services available on the VKAY platform.
Wallet balances are non-transferable and non-withdrawable unless required by applicable law.
9. Tool Rental Services
For rented software or remote access services:
Access is provided only for the purchased rental period.
Sharing, reselling, or unauthorized distribution of rented access is strictly prohibited.
Any misuse may result in immediate suspension without refund.
10. Intellectual Property
VKAY logo, branding, website design, original content, and custom-developed materials are the intellectual property of VKAY.
Third-party software, trademarks, logos, images, and product names displayed on this platform belong to their respective owners. VKAY does not claim ownership of such third-party intellectual property. Unauthorized copying of VKAY's original branding or website content is prohibited.
11. Limitation of Liability
VKAY is not responsible for:
User errors
Incorrect information submitted by users
Device damage caused by improper use of services
Third-party server outages
Internet connectivity issues
Loss of data or business interruption
Users are solely responsible for ensuring they understand the service before placing an order.
12. Account Suspension
VKAY reserves the right to suspend or permanently terminate any account involved in:
Fraud
Fake KYC
Abuse of services
Payment fraud or chargeback abuse
Unauthorized or illegal activities
Violation of these Terms & Conditions
13. Privacy
Your personal information is handled according to our Privacy Policy.
14. Changes to Terms
VKAY reserves the right to modify these Terms & Conditions at any time.
Updated versions will be published on the official website and become effective immediately upon publication.
15. Contact
For any questions regarding these Terms & Conditions, please contact VKAY using the official support details available on our website.
By creating an account, completing KYC, making a payment, or using VKAY services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.